We only repair incubators purchased from ourselves. To proceed with a repair, we'll ask you to provide proof of purchase, as well as the incubator's unique serial number. This will allow us to check if the repair can be undertaken by ourselves.
Note: Any product to be returned for repair or servicing MUST be returned clean and disinfected. This is particularly important to help combat the spread of diseases such as bird flu and is a requirement under DEFRA regulations. Unclean products will not be accepted and will be returned at the customer’s expense.