We actively encourage our customers to clean and service their own incubators. It's a very simple process and instructions on how to do so are generally in the product instructions.
There are many benefits in cleaning and servicing your own incubator. These include: cost savings, reduced downtime, increased reliability and improved hatches.
Note: We can provide servicing quotes on a 'case by case' basis if your machine has been purchased from ourselves. In order to proceed with a service quotation, we'll ask you to provide proof of purchase and the machines unique serial number.
If you need any help servicing your machine you can contact us here.