If you see an error stating that the door is blocked, it may in fact be due to cold weather reducing the lifespan of the batteries.
Take the following steps:
Once the door begins its normal functions, the light will flash approximately every 30 seconds. When this happens you can manually open or close the door by pressing the UP and DOWN arrows.
Note: If you do not wait long enough between removing and fitting new batteries it will not ‘reset’ the machine.
If you still require further help, please contact us here.